Troubleshooting: Difference between revisions

From ΔV: Wiki
m (added: If it persists, make sure your monitor is connected to a port on your graphics card)
(Re-phrase Unsupported GPU problem with AMD cards.)
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There are a couple of things that we know can crash Delta V, which aren't in our reach:
There are a couple of things that we know can crash Delta V, which aren't in our reach:


* At the top of the list, of course, are outdated drivers. Often a bug report circles around to outdated drivers, so check your drivers first, particularly video drivers. When running AMD cards, ensure that you have at least [https://www.amd.com/en/support/kb/release-notes/rn-rad-win-22-7-1 driver version 22.7.1] which contain significant performance enhancements. If it persists, make sure your monitor is connected to a port on your graphics card.
* At the top of the list, of course, are outdated drivers. Often a bug report circles around to outdated drivers, so check your drivers first, particularly video drivers. When running AMD cards, ensure that you have at least [https://www.amd.com/en/support/kb/release-notes/rn-rad-win-22-7-1 driver version 22.7.1] which contain significant performance enhancements.
*Some AMD cards can't handle OpenGL if the video is tunneled through integrated GPU. If you can't launch the game at all with a "unsupported driver" message, check if your monitor is plugged in directly into your GPU.
* The Godot engine just doesn't like controllers that have over 22 buttons. You may have to disconnect a HOTAS or similar controller. Please verify that your system no longer detects the controller.
* The Godot engine just doesn't like controllers that have over 22 buttons. You may have to disconnect a HOTAS or similar controller. Please verify that your system no longer detects the controller.
* Some users have reported crashes while using OSD software. We have specific reports of crashes that are resolved when turning off "Riva Statistics Server" or disabling OSD components of ASUS's "GPU Tweak 2".
* Some users have reported crashes while using OSD software. We have specific reports of crashes that are resolved when turning off "Riva Statistics Server" or disabling OSD components of ASUS's "GPU Tweak 2".
* Nahimic OSD service is known to cause crashes when enabled.
* Nahimic OSD service is known to cause crashes when enabled.
* NVIDIA control panel can be set up to override any setting the game makes and, in the case of dV and a few other games, freezes the display. Go to your NVIDIA control panel and in "Manage 3D settings" set "Let the 3D application decide".
* NVIDIA control panel can be set up to override any setting the game makes and, in the case of dV and a few other games, freezes the display. Go to your NVIDIA control panel and in "Manage 3D settings" set "Let the 3D application decide".

Revision as of 19:16, 2 November 2022

There are a couple of things that we know can crash Delta V, which aren't in our reach:

  • At the top of the list, of course, are outdated drivers. Often a bug report circles around to outdated drivers, so check your drivers first, particularly video drivers. When running AMD cards, ensure that you have at least driver version 22.7.1 which contain significant performance enhancements.
  • Some AMD cards can't handle OpenGL if the video is tunneled through integrated GPU. If you can't launch the game at all with a "unsupported driver" message, check if your monitor is plugged in directly into your GPU.
  • The Godot engine just doesn't like controllers that have over 22 buttons. You may have to disconnect a HOTAS or similar controller. Please verify that your system no longer detects the controller.
  • Some users have reported crashes while using OSD software. We have specific reports of crashes that are resolved when turning off "Riva Statistics Server" or disabling OSD components of ASUS's "GPU Tweak 2".
  • Nahimic OSD service is known to cause crashes when enabled.
  • NVIDIA control panel can be set up to override any setting the game makes and, in the case of dV and a few other games, freezes the display. Go to your NVIDIA control panel and in "Manage 3D settings" set "Let the 3D application decide".