Troubleshooting: Difference between revisions

Revision as of 09:59, 18 April 2022

There are a couple of things that we know can crash Delta V, which aren't in our reach:

At the top of the list, of course, are outdated drivers. Often a bug report circles around to outdated drivers, so check your drivers first, particularly video drivers.
The Godot engine just doesn't like controllers that have over 22 buttons. You may have to disconnect a HOTAS or similar controller. Please verify that your system no longer detects the controller.
Some users have reported crashes while using OSD software. We have specific reports of crashes that are resolved when turning off "Riva Statistics Server" or disabling OSD components of ASUS's "GPU Tweak 2".
Nahimic OSD service is known to cause crashes when enabled.

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-Koder has always had a policy with Delta V that feature work never progresses while replicable bugs exist. Fixes always come first. But some bugs aren't within his power to address. Some are in the engine, some are in drivers, some are in particular applications and the way they interact with the engine or drivers.
+There are a couple of things that we know can crash Delta V, which aren't in our reach:
-So while there are few known causes for CTD that remain unresolved, there are a couple of things that we know can crash Delta V, which aren't in our reach.
+* At the top of the list, of course, are outdated drivers. Often a bug report circles around to outdated drivers, so check your drivers first, particularly video drivers.
-At the top of the list, of course, are outdated drivers. Often a bug report circles around to outdated drivers, so check your drivers first, particularly video drivers.
+* The Godot engine just doesn't like controllers that have over 22 buttons. You may have to disconnect a HOTAS or similar controller. Please verify that your system no longer detects the controller.
-The Godot engine just doesn't like controllers that have over 22 buttons. You may have to disconnect a HOTAS or similar controller. Please verify that your system no longer detects the controller.
+* Some users have reported crashes while using OSD software. We have specific reports of crashes that are resolved when turning off "Riva Statistics Server" or disabling OSD components of ASUS's "GPU Tweak 2".
-Some users have reported crashes while using OSD software. We have specific reports of crashes that are resolved when turning off "Riva Statistics Server" or disabling OSD components of ASUS's "GPU Tweak 2".
+* Nahimic OSD service is known to cause crashes when enabled.
-As always, we're interested in hearing about and fixing the problems you encounter. The best way to get our attention is in the #bug-reports channel on our discord.[discord.gg]
-In #bug-reports, please read the pinned post, which will direct you to the location of your game files to submit with your issue. Please note that everything there is helpful. We ask for the whole directory because every file is of use. Your settings and saves help us duplicate your game and conditions, and many of the various log files all have different data about a single session.