Troubleshooting: Difference between revisions

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There are a couple of things that we know can crash Delta V, which aren't in our reach:
There are a couple of things that we know can crash Delta V, which aren't in our reach:


* At the top of the list, of course, are outdated drivers. Often a bug report circles around to outdated drivers, so check your drivers first, particularly video drivers.
* At the top of the list, of course, are outdated drivers. Often a bug report circles around to outdated drivers, so check your drivers first, particularly video drivers. When running AMD cards, ensure that you have at least [https://www.amd.com/en/support/kb/release-notes/rn-rad-win-22-7-1 driver version 22.7.1] which contain significant performance enhancements.
* The Godot engine just doesn't like controllers that have over 22 buttons. You may have to disconnect a HOTAS or similar controller. Please verify that your system no longer detects the controller.
*Some AMD cards can't handle OpenGL if the video is tunneled through integrated GPU. If you can't launch the game at all with a "unsupported driver" message, check if your monitor is plugged in directly into your GPU.
* Some users have reported crashes while using OSD software. We have specific reports of crashes that are resolved when turning off "Riva Statistics Server" or disabling OSD components of ASUS's "GPU Tweak 2".
*Corrupted Windows files. Try to verify your system for corrupted files using the [https://support.microsoft.com/en-us/topic/use-the-system-file-checker-tool-to-repair-missing-or-corrupted-system-files-79aa86cb-ca52-166a-92a3-966e85d4094e Windows System File Checker tool].
* Nahimic OSD service is known to cause crashes when enabled.
*The Godot engine just doesn't like controllers that have over 22 buttons. You may have to disconnect a HOTAS or similar controller. Please verify that your system no longer detects the controller.
*NVIDIA control panel can be set up to override any setting the game makes and, in case of dV and few other games, freezes the display. Go to your NVIDIA control panel and in "Manage 3D settings" set "Let the 3D application decide".
*Some users have reported crashes while using OSD software. We have specific reports of crashes that are resolved when turning off "Riva Statistics Server" or disabling OSD components of ASUS's "GPU Tweak 2".
*Nahimic OSD service is known to cause crashes when enabled.
*NVIDIA Control Panel can be set up to override any setting the game makes and, in the case of dV and a few other games, freezes the display. Go to your NVIDIA Control Panel and in "Manage 3D settings" set "Let the 3D application decide".
*The NVIDIA Control Panel setting for vertical sync is known to cause random crashes, it should also be set to "Let the application decide".
*Usinv GSync, FreeSync or similar variable refresh rate montior will have unexpected effects with VSync option turned on, as the game will struggle to understand what is the actual refresh rate of your monitor. Disable VSync and use frame rate limit option instead.
*GSync and FreeSync are reported to cause the game to flash occassionaly on some configurations. If you are experiencing game flashing darkened frames or static, try disabling them for this game.
*Running Razer Cortex software in background was reported to cause worse performance.

Revision as of 09:13, 3 March 2023

There are a couple of things that we know can crash Delta V, which aren't in our reach:

  • At the top of the list, of course, are outdated drivers. Often a bug report circles around to outdated drivers, so check your drivers first, particularly video drivers. When running AMD cards, ensure that you have at least driver version 22.7.1 which contain significant performance enhancements.
  • Some AMD cards can't handle OpenGL if the video is tunneled through integrated GPU. If you can't launch the game at all with a "unsupported driver" message, check if your monitor is plugged in directly into your GPU.
  • Corrupted Windows files. Try to verify your system for corrupted files using the Windows System File Checker tool.
  • The Godot engine just doesn't like controllers that have over 22 buttons. You may have to disconnect a HOTAS or similar controller. Please verify that your system no longer detects the controller.
  • Some users have reported crashes while using OSD software. We have specific reports of crashes that are resolved when turning off "Riva Statistics Server" or disabling OSD components of ASUS's "GPU Tweak 2".
  • Nahimic OSD service is known to cause crashes when enabled.
  • NVIDIA Control Panel can be set up to override any setting the game makes and, in the case of dV and a few other games, freezes the display. Go to your NVIDIA Control Panel and in "Manage 3D settings" set "Let the 3D application decide".
  • The NVIDIA Control Panel setting for vertical sync is known to cause random crashes, it should also be set to "Let the application decide".
  • Usinv GSync, FreeSync or similar variable refresh rate montior will have unexpected effects with VSync option turned on, as the game will struggle to understand what is the actual refresh rate of your monitor. Disable VSync and use frame rate limit option instead.
  • GSync and FreeSync are reported to cause the game to flash occassionaly on some configurations. If you are experiencing game flashing darkened frames or static, try disabling them for this game.
  • Running Razer Cortex software in background was reported to cause worse performance.